Spaces Düsseldorf, Ratinger Str. 9, 40213 Düsseldorf
In this talk Sascha demystifies the functionality of language assistants and chatbots like Amazon Alexa, Google Assistant, Facebook Messanger or web chats. The following applies to everyone: The user's intentions must be understood in order to create a lively conversation between human and machine. However, not only the concepts will be explained, but Sascha will also present procedures and tools, so one can successfully play out assistants on different channels.
Most important findings:
- Why are intelligent assistants and multimodal conversation important in the future?
- How do chats, language and multimodal conversation work?
- What are the important business, design and technical challenges of a "Conversational User Experience"?